Archived Newsletters

December 2019

Air Canada Unveils Enhanced New Mobile App

Air Canada has launched a next generation Air Canada mobile app, now available for download on iOS and Android.

Designed with customers at the centre, the new app “features an intuitive layout supported by the latest technologies, to deliver faster, more reliable performance.”

“Air Canada is focused on making travel easier and more comfortable for everyone, particularly through the use of the latest technologies. Beyond the new features, such as interactive airport maps with turn-by-turn directions for travellers, the new app provides the foundation necessary for future developments, most notably the launch of our new Loyalty program in 2020,” said Mark Nasr, vice-president, Loyalty and eCommerce at Air Canada. “The app was designed and built entirely in Canada, in our Digital labs enabled by the Air Canada technology team.”

Among its many features, in a first for a Canadian airline, the new app will display interactive airport maps of Toronto Pearson International Airport, Montreal Trudeau International Airport, and Vancouver International Airport. These detailed indoor maps will guide customers through flight connections, and help customers find gates, restaurants, restrooms, and the closest Air Canada lounge, along with estimated walking times. Other notable features include real-time upgrade/standby lists, inbound flight tracking, downloadable boarding passes and automatic flight notifications. The app also supports Aeroplan profile sign-in with expedited ticket purchase and check-in.

Updates to the app will roll out regularly, including releases that will work seamlessly with Aeroplan loyalty accounts, among other improvements.



Air Canada Adds Dreamliner to Ottawa-London Heathrow Route

Starting in Spring 2020, Air Canada will boost its nonstop flights from Ottawa to London Heathrow to daily service with its Boeing 787 Dreamliner. 

Passengers will have the option to fly in Air Canada's Signature cabin featuring fully lie-flat suites, as well as the added choice of a Premium Economy cabin.  The three cabin 255 seat B787-8 will be dedicated year round to the route beginning March 29, 2020.




Microsoft Office Lens App

Office Lens trims, enhances and makes pictures of whiteboards and documents readable. Office Lens can convert images to editable Word and PowerPoint files too.

Office Lens is like having a scanner in your pocket. Like magic, it will digitize notes on whiteboards or blackboards. Always find important documents or business cards. Sketch your ideas and snap a picture for later. Don't lose receipts or stray sticky notes again!


  • Capture and crop a picture of a whiteboard or blackboard and share your meeting notes with co-workers.
  • Make digital copies of your printed documents, business cards or posters and trim them precisely.
  • Printed and handwritten text will be automatically recognized (using OCR), so you can search for words in images and then copy and edit them.


  • With Whiteboard mode, Office Lens trims and cleans up glare and shadows.
  • With Document mode, Office Lens trims and colors images perfectly.
  • Pictures can be saved to OneNote, OneDrive or other cloud storage.
  • Business Card mode can extract contact information and save it into your address book and OneNote. This feature works best with the following business cards: English, German, Spanish and Simplified Chinese. Support for more languages is coming soon.
  • Choose to convert images to Word (.docx), PowerPoint (.pptx) or PDF (.pdf) files that are automatically saved to OneDrive.

Office Lens will turn your iPhone or Android into a powerful scanner.  Available for free in the App Store.